Q1. Where is the Records Office?

Q2. Where is the Registrar’s Office?

Q3. Why does my PIN not work?

Q4. Where do I get a Touchtone PIN?

Q5. Why are the Goldmine PINs changing every year?

Q6. I want to audit a course. What do I do to register?

Q7. I showed up to class and I'm not on the roster. What do I do?

Q8. What is my classification?

Q9. Where can I have my name, ID number, or address changed?

Q10. I am a VA student and I want to receive my educational benefits for enrolling in school. Where do I go?

Q11. How do I apply for graduation?

Q12. Where can I get an academic transcript?

Q13. I dropped a course after classes began will I get a tuition refund?

Q14. How long do I have to drop a course with a “W”?

Q15. Can I register over the phone?

Q16. Where is the Veterans Affairs Office?

Q17. Where can I find registration related information on the WEB?

Q18. Where can I purchase a University Catalog?

Q19. How can I get a UTEP email account?

Q20. Where can I pick up a Schedule of Classes?

Q21. Where can I pick up my report card (grade mailer)?

Q22. Where can I get an ID card made?

Q23. What happens if I lost my school ID card?

Q24. I have been suspended and I want to register. What do I do?

Q25. I am an undergraduate student on probation and I want to register. What do I do?

Q26. I am a TSI affected undergraduate student and I want to register. What do I do?

Q27. What do I do if I have a problem registering?

Q28. I am trying to register and I am getting error messages. What do they mean? What do I have to do to register?

Q29. I like my current PIN number, once PIN numbers are reset, can I change it back to my old one?

Q30. What other options are available under the phone registration system?

Q31. Where can I use my Goldmine PIN?